Frequently Asked Questions
Everything you need to know about MCoBeauty products and orders.
Is MCoBeauty a cruelty-free brand?
Yes, MCoBeauty is proudly 100% cruelty-free and PETA-certified. We do not test our products or ingredients on animals.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your products suitable for sensitive skin?
While our products are formulated to be gentle, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later services such as Afterpay and Klarna.